No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Introduction

Road Ahead Driving Academy values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of personal information:

• Phone Number: Used for appointment reminders, course updates, and important notifications related to your driving lessons.
• Email Address: Used to send receipts, important notices, and updates about our services or policies.
• Home Address: Collected primarily for administrative purposes, such as billing or identifying the customer’s location for scheduling purposes.

Note: We do not collect sensitive personal information, such as Social Security numbers or financial information, unless strictly necessary for specific services, in which case we will request explicit consent.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Improve Services: Information helps us tailor our services to meet your specific needs.
• Communication: We use your phone number and email to send important updates, appointment reminders, and customer service notifications.
• Billing and Invoicing: Your address and contact information may be used for billing purposes or to resolve issues related to payments and receipts.
• Legal Obligations: In certain cases, we may be required by law to share your information with regulatory authorities or law enforcement.

4. Communication and Consent to Receive Messages

By providing us with your phone number and email address, you consent to receive SMS messages and emails from Road Ahead Driving Academy. These communications may include, but are not limited to:

• Appointment reminders
• Service updates or rescheduling information
• Important policy changes or updates
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.  
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@roadaheadda.com or (949)326-7615. After unsubscribing, you will receive a final SMS to confirm you have unsuscribed and we will remove your number from our list within 24 hours. 
• You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you. 

5. How We Protect Your Information

We implement strict security measures to ensure the protection of your personal information:

• Data Encryption: All personal data, including phone numbers, email addresses, and addresses, are stored in an encrypted format, both at rest and in transit.
• Restricted Access: Only authorized employees with a need to know have access to personal information. We enforce strict access controls to protect against unauthorized access.
• Regular Security Audits: We conduct regular reviews and updates to our security policies and practices to ensure data is protected against leaks, breaches, or loss.

6. Sharing of Information with Third Parties

Road Ahead Driving Academy does not share your personal information with third parties for marketing purposes. We may, however, share your information with trusted service providers (e.g., IT support or data storage providers) only to the extent necessary to deliver our services, and they are bound by confidentiality agreements.

Legal Requirements: We may disclose personal information if required by law or in response to legal proceedings, such as court orders or subpoenas.

7. Your Rights and Choices

As a customer, you have the right to:

• Access: Request a copy of your personal data held by us.
• Correction: Ask for corrections to any inaccuracies in your personal data.
• Deletion: Request deletion of your personal data, subject to any legal requirements or legitimate business purposes that may require retention.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. When we make changes, we will update the “Effective Date” at the top of the document and notify you through our usual communication channels.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please reach out to us:

Road Ahead Driving Academy
Email: info@roadaheadda.com
Phone: 949-326-7615
Address: 23120 Alicia Parkway Ste. 214, Mission Viejo, CA 92692

Privacy Policy Download: You can download this Privacy Policy as a PDF document here